Chick-fil-A

Experience friendly service and delicious seafood, thickshakes, and more at Chick-fil-A Shopping Place. A local favorite for all!
  • 4.6 4811 rating
  • 2385 Southlake Mall, Merrillville, IN 46410, United States
  • +1 219-769-6810

Why Locals Love Chick-fil-A

Located in the bustling Southlake Mall area of Merrillville, IN, Chick-fil-A stands out as a beloved fast food and breakfast destination renowned for its exceptional chicken dishes and warm, family-friendly atmosphere. Specializing in handbreaded, juicy chicken cooked to perfection, this Chick-fil-A location serves up iconic Southern-inspired meals that turn everyday dining into a comforting experience.

The breakfast menu offers irresistible choices like the ChickfilA® Chicken Biscuit Meal, featuring a tender boneless chicken breast seasoned exquisitely and served on a freshly baked buttermilk biscuit. For those seeking a smaller, yet equally satisfying morning bite, the ChicknMinis® 4 Ct Meal delights with bite-sized nuggets nestled inside soft mini yeast rolls, gently brushed with honey butter—creating a sweet and savory balance that dances on your palate.

Quenching your thirst is effortless with beverages such as the Freshly Brewed Iced Tea, available both sweetened with real cane sugar or unsweetened, alongside the refreshingly tart ChickfilA® Lemonade crafted from real lemon juice, cane sugar, and water. For a decadent treat, the Frosted Lemonade and Frosted Coffee merge creamy Icedream® dessert with tart lemonade or rich cold-brewed coffee, offering a perfect harmony of flavors and textures.

The texture and taste of Chick-fil-A’s signature waffle fries—golden, crispy with a hint of salt—make them an irresistible companion to any meal, while the Chocolate Chunk Cookies deliver a warm, chewy finish studded with dark and milk chocolate chunks and wholesome oats, rounding out a well-curated menu that pleases both young and old.

The atmosphere at this Southlake Mall spot feels inviting and polished, backed by consistently polite and pleasant service. Customers repeatedly commend the staff’s hospitality—highlighted by helpful, smile-filled interactions like those from Gia—and appreciate the cleanliness and order maintained throughout the restaurant. Whether stopping by for a quick drive-through meal or dining with family, guests can expect a welcoming experience punctuated by prompt and friendly service.

While the drive-through can get busy, service moves swiftly, and accuracy in orders remains a priority. This shows Chick-fil-A’s commitment not only to quality food but also to customer satisfaction, making each visit a reassuring and enjoyable occasion. Some guests have shared moments where personal interactions stood out—an honest reminder that behind the counter are real people striving to brighten each customer’s day, even in the hustle and bustle.

For those seeking flavorful, satisfying chicken dishes paired with classic Southern hospitality, Chick-fil-A at 2385 Southlake Mall is more than just a fast food destination: it’s a place where carefully crafted meals and genuine smiles come together to create memorable dining moments.

Reach out via phone at +1 219-769-6810 to inquire about catering services or delivery options, ensuring your next gathering or craving is effortlessly fulfilled with the signature Chick-fil-A quality.

What Makes This Place Friendly

  • Outdoor seating
  • Kerbside pickup
  • Delivery
  • Drive-through
  • On-site services
  • Takeaway
  • Dine-in
  • Active military discounts
  • Great coffee
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Coffee
  • Healthy options
  • Quick bite
  • Breakfast
  • Lunch
  • Dinner
  • Catering
  • Counter service
  • Dessert
  • Seating
  • Toilet
  • Wi-Fi
  • Casual
  • Groups
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Good for kids
  • Has changing table(s)
  • High chairs
  • Kids' menu
  • Playground
  • Free of charge street parking
  • Free parking lot
  • Parking

When & Where to Visit

  • 06:00 AM - 10:00 PM
  • 06:00 AM - 10:00 PM
  • 06:00 AM - 10:00 PM
  • 10:30 AM - 04:00 PM
  • 06:00 AM - 10:00 PM
  • 06:00 AM - 10:00 PM
  • Closed

Real Reviews from the Community

Peri Drapeau
  • Feb 22, 2026
5

The drive through was packed, but went by very quickly. There was one lady outside in the cold taking orders and she was the brightest part of my day! Great food, great service.

Tom OConnell
  • Feb 18, 2026
5

Great food and service. Ordered delux chicken sandwiches, waffle fries and drinks. Food was hot and tasted good. Everyone working here have been very pleasant. Best Chick-fil-A that we have been to.

Samuel Wilson
  • Feb 17, 2026
5

Recently visited Chick-fil-A and found Gia very helpful and polite. She helped me with a smile and friendly conversation. Will definitely be back and someone should give this girl a raise!! Thanks Gia!

Diane
  • Feb 15, 2026
5

The food is always hot and fresh. The staff are very polite and pleasant. The restaurant is always clean. Keep up the great work!

Lura S.
  • Dec 28, 2025
4

Went here this week, the food was good. Drive through was kinda slow due to a rush but our order was accurate. However, Katie took our order and tho she was kind, I felt that she was overly kind to my husband and kept calling him “babe,” but with me, she was blunt and kept her attention to my husband, which made me uncomfortable. I’m not sure if I’m the only one who feels this way especially since Katie is around age but I don’t think it’s professional to be calling a customer “babe.”

Kanye West
  • Dec 28, 2025
5

Amazing service from the entire crew, greeted with a smile, got food out very fast. Particularly was helped by “Farah” and “Ryan”, very good workers and would recommend this spot to anyone.. much better than the Chick Fil A in hammond.

Charonda Clark-Brown
  • Dec 4, 2025
5

Always a pleasant place to visit. I've haven't had a bad experience at all. The food, service, and atmosphere are enjoyable. The bathrooms are clean which, is a big them for me!!! Also, they have mouthwash in them, something my kids like. Did I mention, they are kid friendly, something I like

Danielle S
  • Nov 29, 2025
5

There wasn't a long wait. The lady that took our order was polite and had a smile the whole time. She recommended the lemonade. Which, by the way, is great! Didn't take long to get our food. It was fresh and hot. Will definitely be returning

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